Playbook
How To Survive A Saturday Night With Two Callouts
The fast triage checklist for when the floor is full, the bar is deep, and your roster just imploded.
Shift Happens. We Fix It.
Last Minute No Shows?
Meet Your Instant Backup Plan.
WaiterSwap connects Venues and Pros when the schedule catches fire. When someone calls out, you do not panic text the entire staff. You tap a button and get real humans who show up, want the shift, and know what they are doing.
Founding Pros And Venues Only
No Agency Markups
Real Hospitality People
Join the early access list and get in before the rush. We are inviting a limited batch of Venues and Pros per city so it actually works on night one.
Early Access Waitlist
Get On The List Before Your Next Crisis
Tell us who you are and where you work your magic. We tap early access users first when a city goes live, and yes, the founding crew gets perks. ✨
Pick what you are most of the time. You can switch inside the app later when you are feeling extra.
How WaiterSwap Works When Shift Chaos Hits
We built WaiterSwap for the exact moment someone texts "I cannot make it" one hour before doors. It is simple on purpose.
Step One
Post The OhNo Shift
Venues drop a shift with details, pay, dress code and vibe. We do not ask for ten forms and a blood sample. Just what Pros actually need.
Step Two
We Ping The Right Pros
Verified Pros nearby get the alert. The ones who actually want the shift tap in. You see ratings, history, and real hospitality experience.
Step Three
You Stop Panicking
Match gets locked, everyone gets the details, and the shift goes from "we are doomed" to "we might actually have fun tonight."
For Venues Who Refuse To Let Service Collapse
Restaurants, bars, event spaces and hotels use WaiterSwap as their quiet little staffing panic button. No drama, no agency contracts, just backup when you need it.
Instant Shift Backup
Post emergency shifts in minutes and get matched to Pros who already live and breathe hospitality.
No Long Term Lock In
Use us when people bail, not as a forever contract. Keep your budget for the good stuff.
Pros With Receipts
See ratings and history so you are not rolling the dice on your Saturday night floor.
For Pros Who Want Better Shifts, Not More Headaches
Waiters, bartenders, barbacks, hosts — this is for the people who quietly rescue the night and still smile when they drop the check.
Pick Your Shifts
See pay, hours and vibe before you say yes. No mystery "you will find out when you get here" energy.
Get Paid And Get Tipped
We care that the money makes sense. You did not sign up for charity shifts.
Build Your Reputation
Show up, crush it, and let your rating open better doors in better venues.
From The Shift Happens Journal
Stories, tactics and slightly unhinged wisdom from people who have closed more tabs than spreadsheets.
Hiring
What Great GMs Secretly Look For In A Server
Hint: it is not just how many wines you can list from memory. It is how you handle the chaos.
Money
The Real Cost Of A No Show Shift
Lost sales, stressed staff and guests who never come back. We break down the tab you do not see.